Enterprise content management (ECM) are business systems that are used to capture, store, preserve and deliver content & documents, as well as content related to business processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists
Electronic Document Management (EDM) is an automated system used to support the creation, use and maintenance of electronically created documents for the purposes of improving an organisation's workflow. Document management systems commonly provide storage, versioning, metadata, security, as well as indexing and retrieval capabilities. Integral to improving efficiency EDM has become a key milestone in improving efficiency for Private Sector companies and is a pre-requisite for achieving E-Government.
Workflow is the development of automating business processes to a greater extent than conventional data processing, by integrating additional features like email, word processing, imaging, alarms, audit trails and internet technology. The benefits include higher levels of productivity, better customer service and better processes.
DKM have worked in partnership with numerous Private Sector organisations & Local Authorities implementing new EDM and Workflow software by placing key members of Project Teams, from Project Managers to System Trainers. DKM IT also works closely with Software Houses who provide EDM and Workflow software by providing key members of staff at all levels.
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For further information, or to discuss our current vacancies or your recruitment needs please call 0115 961 0900 or email sales@dkm-it.co.uk.